Privacybeleid

Introduction

At EDMOND GREY, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, place an order or interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information.

Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details
• Order information

Technical Information

• IP address
• Browser type
• Device information
• Time zone
• Website activity and usage data
• Cookies and tracking technologies

How We Use Your Information

We use your information to:

• process and deliver orders
• provide customer support
• send order confirmations and shipping updates
• improve our website and shopping experience
• prevent fraud and unauthorized transactions
• comply with legal obligations
• send marketing communications where permitted

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send updates regarding:

• new arrivals
• seasonal collections
• editorial content
• promotions
• special offers

You may unsubscribe at any time by using the unsubscribe link included in our emails.

Payment Information

Payments are processed securely through trusted third-party payment providers.

EDMOND GREY does not store complete payment card details on its own servers.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website traffic and enhance your shopping experience.

Cookies may be used to:

• remember your preferences
• maintain your shopping cart
• analyze website performance
• personalize content and advertisements
• improve website functionality

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Sharing Your Information

We only share personal information when necessary to operate our business and provide our services.

Your information may be shared with:

• payment providers
• shipping carriers
• website and hosting providers
• analytics providers
• marketing and advertising services
• legal or governmental authorities where required by law

We do not sell your personal information to third parties.

Shopify & Third-Party Services

Our store is hosted on Shopify, which provides the e-commerce platform used to operate our online store.

Your data may also be processed through trusted third-party services used for:

• payments
• shipping
• analytics
• marketing
• customer communication

These providers process data in accordance with their own privacy policies and applicable laws.

Data Retention

We retain personal information only for as long as necessary to:

• fulfill orders
• provide customer support
• comply with legal obligations
• resolve disputes
• enforce our policies

Your Rights

In accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), you may have the right to:

• access your personal information
• correct inaccurate information
• request deletion of your data
• object to certain processing activities
• withdraw consent for marketing communications
• request information regarding how your data is processed

To exercise your rights, please contact us using the contact details below.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or external services.

EDMOND GREY is not responsible for the privacy practices, content or policies of third-party websites.

We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

EDMOND GREY reserves the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon publication on this page.

We encourage you to review this page periodically for updates.